The LetsGoSpa.com Consultation Report is designed to assist you in providing the best possible spa experience for your customers.  This report is a great way to gain information on what’s happening in the spa industry and to see how your spa compares.  The report is perfectly suited for the busy spa owner, who doesn’t have time to do this research alone. 

The report begins with a detailed review of our experience at your spa. We rate your spa on several categories and provide suggestions on ways to enhance the experience you offer.  We conclude with information on spa trends both locally and nationwide and how you can incorporate these trends into your spa. 

The LetsGoSpa.com Consultation Report is based on the following categories and scores each item using a four scale rating system: 

Facilities:  Layout/Use of Space, Equipment, Cleanliness, Linens, Amenities, Room Temperatures
Atmosphere:  Décor, Lighting, Scents, Music/Sounds, Refreshments
Customer Service:  Appointment Process, Check-in/out, Receptionist, Instructions, Friendliness, Pampering, Transition between Services
Treatments:  Staff Knowledge, Methodology, Overall Experience
Spa Menu:  Range of Services, Variety within Treatments, Cost of Services, Discounted Packages
Website/Brochure:  Professional Appearance, Easy to Read/Navigate, Expression of Spa Theme & Décor

 The report is presented in the following easy to read format:

• What Sets Your Spa Apart
• Category Ratings
• Suggestions for Enhancements within each category
• Additional Competitive Suggestions

 
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